Do you wish to get in touch with us by email? Here are the ways:

» order@kikiwai.com
If you have any concerns regarding an order that you have placed with us please email us at order@kikiwai.com. When emailing about orders please provide us with your full name and order number to help us quickly address your concern and questions.

» inquiry@kikiwai.com
Do you have a general inquiry regarding our merchandise listed in our product catalog? Do you wish to get any clarifications on our ordering process or availability on merchandise? Please email us at inquiry@kikiwai.com if you have any general inquiries regarding our service.

» webmaster@kikiwai.com
If you experience any technical problems while navigating or shopping at Kikiwai's online web site please email our webmaster at webmaster@kikiwai.com. Please provide as much information as possible so we can try to resolve the issue as quickly as possible.

Do you wish to visit our retail store location in Toronto? We are located in Chinatown Centre, in Chinatown, Toronto. Our store address is:

Chinatown Centre
222 Spadina Ave., Unit #219
Toronto, Ontario

Our ours of operation are from 12:30PM to 7:30PM, 7 days a week.

Please check the About Us page for directions to our store.